About Dover

For more than 35 years, Dover Home Remodelers has designed and managed over 5,000 residential renovation projects. Over the years, we have earned a reputation throughout Northeast Ohio as a highly respected design-build contractor. With unmatched in-house designers and craftsman, Dover continually creates award-winning remodels.

Dover takes great pride in our daily work and our commitment to community. We’re proud supporter of the Cleveland Food Bank, making donations twice a year to give back and support others in need.

Start a Project With Dover

Why Design-Build?

Design-build is a seamless process that combines the responsibilities of architects, contractors and construction companies, all under one roof. From concept design, to estimating, to physical construction, the entire process is managed by one contractor, which offers a host of advantages:

  • Saves money and minimizes financial risk for the homeowner
  • Reduces delivery schedule by overlapping the design and construction phase of the project
  • Affords the homeowner an active role in the renovation project, at every touch point

Why Dover Home Remodelers?

Serving as that single, design-build contact, Dover provides end to end project management:

  • Comprehensive design-build services for renovation projects of all scopes and sizes, including kitchens, bathrooms, basements, additions, outdoor living spaces, and more
  • Award-winning design experts who work to understand how you function and interact within your home space—and then conceptualize your project to suit your lifestyle and budget
  • Professional consultation and access to our state-of-the-art design center for guidance regarding products/materials/fixtures selection
  • Honest, accurate pricing—in writing, up front, guaranteed
  • Proven production systems: Our in-house team finalizes engineering, mechanical and design decisions early in the process to drive project implementation and efficiency, resulting in projects that run on time and on budget
  • Uncompromised quality in both craftsmanship and materials. All work is managed by our certified master carpenters and installers, helping to eliminate errors and imperfections often associated with day laborers and subcontractors
  • Reliable delivery: With daily on-site supervision, we manage each project, big or small, with the same level of detail, energy and expediency

Our Team

Client Testimonial

  • “We appreciate Dover’s helpfulness, patience and availability in guiding us through the initial design making process. And their presence and assistance in making cabinet and other decisions. We love our new kitchen.”

    —Linda & Gary Garvin

  • At Dover Home Remodelers, our people are our greatest asset. Guided by a team of experienced designers and master craftsmen, we employ one shared vision: To help customers make their home renovation dreams a reality. Our team boasts longevity in this industry that offers a distinct advantage over our competitors. Their collective knowledge, skill and commitment to providing the very best in quality and customer service elevates the Dover experience to a level that is unparalleled.

    Since 1984, Jim & Eileen Orr and Dan McDermott have guided the company, focusing on the customer experience first, helping to establish Dover Home Remodelers as the Region’s trusted, award-winning resource for home remodeling in Northeast Ohio.

    jim orr photo

    Jim Orr

    MCR and CLC, President

    Working independently as a skilled carpenter and business owner for 10 years, Jim Orr founded Dover Home Remodelers in 1984. His hands-on construction experience and design expertise positioned him to excel in both residential and commercial construction: Over the past three decades, Jim has led the Dover team in managing 5,000+ home remodeling projects; and has served as General Contractor for large-scale contracts including John Lance Ford and Emerald Square. In 2001, he built a new church for his own parish, St. Martin of Tours in Valley City.

    Jim has served as Chairman of the NARI Education Committee; on the Board of Trustees for the Cleveland Better Business Bureau; as the Boy’s Coordinator for Hot Stove, as well as other community works. He enjoys hunting, fishing and relaxing at his home in the country with his wife, Eileen, and dog, Chessie.

    eileen orr

    Eileen Orr


    A partner in Dover Home Remodelers’ ongoing success, Eileen Orr has served in various capacities at Dover for more than 35 years. From Office Manager to Safety Coordinator, and Accountant to most recently, sales, Eileen’s experience and talents have helped to drive Dover’s growth and development. Focusing on the customer experience, she provides not only a keen eye for design but also an intuitive sense of how to bring the customers’ personalities and design inspirations to life. Her projects have been featured in numerous publications and she is a recipient of a Contractor of the Year (CotY) award.

    Eileen and her husband, Jim, enjoy entertaining and spending time with their grown children and their families.


    beth orr

    Beth Orr

    Vice President

    You could say that Beth Orr has been with Dover Home Remodelers her whole life. Her parents, Jim and Eileen Orr, founded the Company in 1984, so Beth has essentially grown up as a part of the family business. She started out working part-time in the summers filing papers—and it grew from there. Today, with years of hands-on experience to her credit and an educated eye for design, Beth is one of Dover’s talented project designers. She also manages marketing and advertising for the Company.

    In her free time, Beth enjoys spending time with her dog, Penelope, while exploring all of the wonderful things that Cleveland has to offer.

    shelley bujdos

    Shelley Bujdos


    Beauty and function are the Shelley Bujdos design signatures: For nearly 20 years, Shelley has worked as a multi-award winning project designer for Dover Home Remodelers. Gaining an understanding of the customer’s vision, lifestyle and personality, Shelley partners with her clients every step of the way, from creating an innovative design with flow and functionality, to the final selections of materials and finishes. Always, Shelley focuses on the finer details so her clients don’t have to.

    When she’s not designing, Shelley enjoys traveling, theatre, biking and spending time with her family.

    chika aizu

    Chika Aizu


    A talented and accomplished designer, Chika Aizu joined Dover Home Remodelers in early 2014. Chika was born and raised in Tokyo, Japan. She grew up in the construction business: Her grandfather and father have owned and operated a mechanical and electrical contracting company for more than 50 years. Moving to the United States, Chika studied and earned her degree at Oberlin College. Prior to joining Dover, she managed multiple commercial historic restoration projects throughout Northeast Ohio. While she has a trained eye for design, Chika also has a knack for connecting with and understanding our customers, which helps to bring their renovation visions to life.

    Chika and her husband, Efrain, live in Brecksville with their two sons. In her spare time, she enjoys cooking, doing crafts, Salsa dancing and spending time with family.

    Patti Saracusa

    Patti Saracusa

    Project Designer

    Patti Saracusa has a strong background in interior design and retail merchandising. For years, Patti designed retail stores, creating unique spaces that provide organizational efficiency while delivering a personal customer experience.

    As she approaches residential design projects, Patti takes into consideration the purpose of each client’s space and works to deliver a balance between functionality and style—and achieve a beautiful space for the people inhabiting it. She delights in helping clients discover their own signature design style. Patti has always been drawn to the arts and over time developed a love and passion for design: She majored in art history and marketing at Loyola University in Chicago and continued her design studies at Virginia Marti College of Art and Design.

    When she’s away from work, Patti enjoys reading, running and spending time with her husband, three daughters and new puppy.

    Leslie Alton

    Leslie Alton

    Project Designer

    An artist, designer and creative problem solver, Leslie has been involved in the construction industry since her teen years, working alongside her parents in the family business. She was born and raised in Berea and earned a degree in Fine Art from Kent State University. With more than 20 years of freelance art and design experience, Leslie channels that firsthand knowledge and passion into her work, collaborating with clients to create beautiful living spaces that they love.

    In her free time, Leslie delights in painting and drawing and serves as a Board member for the Berea Arts Fest. She lives in Olmsted Township with her husband, three children and two dogs. She also enjoys traveling, concerts, Cleveland sporting events, boating, skiing and entertaining family and friends.

    Angie Hambach

    Angie Hambach

    Project Designer

    You could say that home remodeling and design is in Angie’s blood: Her late father opened a flooring store when Angie was four years old, she started working with him when she was 18, and then turned the business into a home design center in 2003. With 20 years of experience in home remodeling, Angie offers a unique combination of well-honed design skills, a deep knowledge of flooring products and applications and a passion for creating personal living spaces for her clients.

    When she’s away from work, Angie enjoys spending time with her husband and two daughters. She’s a big sports fan and is happiest watching her daughter play volleyball or Ohio State football. Angie is content most anywhere but has a love for the outdoors—she enjoys camping in different areas throughout Ohio with her mom and sister.

    Shelby Wilkins

    Shelby Wilkins

    Project Designer

    Perspective is a powerful tool which designer Shelby delivers in spades. Prior to joining Dover in 2020, she worked in the interior design industry while earning her degrees (interior design, entrepreneurship and marketing). Shelby offers a wealth of firsthand design experience: She’s designed residential room layouts; managed interior design for commercial spaces; and helped homeowners select paint colors, flooring and fabrics to suit their unique styles. She’s funneled that knowledge and experience into her designer role at Dover.

    An Ohio native, Shelby is a certified yoga instructor and adores all things yoga and meditation related. Silks or hammocks yoga are her favorites due to the mental and physical challenge. She and her fiancé spend their downtime enjoying their dogs, kayaking, hiking, reading, relaxing and creating their world-travel bucket list.

    Peggy Gutzman

    Peggy Gutzman


    For more than a decade, Peggy Gutzman has worked at Dover Home Remodelers managing accounting and office-related functions with remarkable precision and command. Her dedication and expertise is rivaled by none: Peggy’s attention to detail not only serves us well at Dover; her efficient account management benefits our supply team, vendors and customers, too.

    Peggy and her husband, Tom, are long-time Berea residents who recently celebrated their 40th wedding anniversary. Together with a large group of friends and family, they enjoy experiencing all that Cleveland and Ohio have to offer. When she’s not at Dover, you’ll find Peggy at Progressive Field. An avid Cleveland Indians fan, Peggy is happiest when she is cheering on her team.

    Jim Bartell

    Jim Bartell

    Field Engineer

    A retired Army Command Sergeant Major, Jim Bartell’s dedication to serving our country is exemplary. He leads by example, with demonstrated skill and strength that sets the tone for the Dover Home Remodelers’ project management team. For the past five years, Jim’s hands-on approach, close attention to detail and intuitive nature have delivered peace of mind for our customers—with beautifully finished living spaces that absolutely delight.

    Jim and his wife, Nancy, are recent empty nesters as their daughter, Jenna, has a place of her own and their son, Josh, lives in Chicago.

    Dan McDermott

    Dan McDermott

    Production Manager

    When you meet Dover Home Remodelers’ Production Manager, Dan McDermott, you immediately understand – There is no substitute for experience. Doing things right the first time, every time, Dan has expertly managed production for Dover for more than 30 years. His knowledge of every aspect of construction makes him an invaluable asset to our Company and our customers. Dan is an essential element to our team’s award-winning success.

    As the saying goes, “You can take the boy out of the country, but you can’t take the country out of the boy.” That sums up Dan, as he enjoys driving tractors during the summer months. He and his wife, Jill, and their children and grandchildren are avid campers.

    Tom Murdoch

    Tom Murdoch


    Tom has been in the home remodeling business for more than 20 years. He joined Dover in January 2019 as a carpenter and was quickly promoted to superintendent. For those who know his work, it is no surprise: Tom is incredibly hard working, pays attention to even the smallest detail and has artistic carpentry skills that are unmatched. Tom has an eye for quality and a standard for perfection that translates to beautifully-crafted home design.

    Married to his beautiful wife for more than 23 years, Tom is the proud father of two amazing sons. He enjoys spending time with family and friends and with Crusher, the family rottweiler. Tom is game for pretty much any outside activity, including camping, four-wheeling, archery and target shooting.

    Tschaun Procaccini

    Tschaun Procaccini

    Flooring Manager

    With more than 15 years of experience in the flooring industry, Tschaun Procaccini offers a unique level of knowledge and expertise in the selection, performance and installation of flooring products, including carpet, hardwood, laminate, vinyl and ceramic tile. Tschaun is an excellent resource for Dover customers: He educates homeowners, providing product guidance based on both aesthetics and functionality—allowing customers to make well-informed decisions that meet their specific requirements and expectations.

    Married for 15 years, Tschaun and his wife, Jill, have a daughter, Lily, and son, Carmen, who keep them busy with a balanced mix of competitive athletics and relaxing family time.



    Our continuous improvement mindset is reinforced by the ratings and certifications we earn, the professional associations we align with, and the quality products we represent—all of which create a clear advantage and value-add for Dover customers.

    Angie's List Super Service 2019

    Our consistent “A” rating with Angie’s List and our receipt of the 2017 Angie’s List Super Service Award reflect the consistently high-level of customer service that Dover Home Remodelers prides ourselves on and is a testimony to our reputation as a well-established and well-qualified home improvement resource.

    accredited business

    Our “A+” rating with the Better Business Bureau is 3rd party testimony that reinforces Dover’s reputation as a well-established and well-qualified home improvement resource.

    nari logo

    As a long-standing member of NARI, we uphold the industry’s best-practice standards and adhere to NARI’s strict code of ethics, which underscores our position as a skilled and reliable remodeling resource in Northeast Ohio.

    lead safe

    Dover has completed lead-safe training and is certified by the EPA under its Lead Renovation, Repair and Painting Rule (RRP Rule). This industry standard requires that contractors performing renovation, repair and painting projects that disturb lead-based paint in homes built before 1978 must be trained by EPA-approved training providers and follow lead-safe work procedures.


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    Award Winning Design

    Innovative design. Cutting-edge technology and products. Quality workmanship. These are the Dover signatures, every job, regardless of scope or scale. The result is a creative solution and transformation that solves each customer’s unique remodeling challenges—and makes the space flow and function as a home. For all of us at Dover, bringing that custom-fit solution to life for each of our customers is the ultimate reward.


    Dover projects have been featured in Builder Architect Magazine, Qualified Remodeler, Remodeling Magazine, Cleveland Magazine, Crain’s Cleveland Business, Women’s Day Specials: Home Remodeling Magazine; and our team has been recognized and awarded on a local, regional and national stage:

    • Contractor of the Year, 1999-2012
    • NARI Regional Contractor of the Year, 2004-09, 2013
    • Cleveland Choice Award
    • NARI awards, 2005-2011, 2015-2019
    • Chrysallis, 2005-06
    • Best of the West, 2012
    • Angie’s List Super Service Award, 2013, 2014, 2015, 2016, 2017, 2019
    • Best of Houzz Service Award, 2015, 2019
    • Cleveland Magazine – The Faces of Westside Remodeling, 2015, 2016