About Us

Working independently as a skilled carpenter and business owner for 10 years, Jim Orr founded Dover Home Remodelers in 1984. His hands-on construction experience and design expertise positioned him to excel in both residential and commercial construction: Over the past four decades, Jim has led the Dover team in managing 5,000+ home remodeling projects; and has served as General Contractor for large-scale contracts including John Lance Ford and Emerald Square. In 2001, he built a new church for his own parish, St. Martin of Tours in Valley City.

Jim has served as Chairman of the NARI Education Committee; on the Board of Trustees for the Cleveland Better Business Bureau; as the Boy’s Coordinator for Hot Stove, as well as other community works. He enjoys hunting, fishing and relaxing at his home in the country with his wife, Eileen, and dog, Chessie.

A partner in Dover Home Remodelers’ ongoing success, Eileen Orr has served in various capacities at Dover for more than 39 years. From Office Manager to Safety Coordinator, and Accountant to most recently, sales, Eileen’s experience and talents have helped to drive Dover’s growth and development. Focusing on the customer experience, she provides not only a keen eye for design but also an intuitive sense of how to bring the customers’ personalities and design inspirations to life. Her projects have been featured in numerous publications and she is a recipient of a Contractor of the Year (CotY) award.

Eileen and her husband, Jim, enjoy entertaining and spending time with their grown children and their families.

You could say that Beth Orr has been with Dover Home Remodelers her whole life. Her parents, Jim and Eileen Orr, founded the Company in 1984, so Beth has essentially grown up as a part of the family business. She started out working part-time in the summers filing papers—and it grew from there. Today, with years of hands-on experience to her credit and an educated eye for design, Beth is one of Dover’s talented project designers. She also manages marketing and advertising for the Company.

In her free time, Beth enjoys spending time with her dog, Penelope, while exploring all of the wonderful things that Cleveland has to offer.

A talented and accomplished designer, Chika Aizu joined Dover Home Remodelers in early 2014. Chika was born and raised in Tokyo, Japan. She grew up in the construction business: Her grandfather and father have owned and operated a mechanical and electrical contracting company for more than 50 years. Moving to the United States, Chika studied and earned her degree at Oberlin College. Prior to joining Dover, she managed multiple commercial historic restoration projects throughout Northeast Ohio. While she has a trained eye for design, Chika also has a knack for connecting with and understanding our customers, which helps to bring their renovation visions to life.

Chika and her husband, Efrain, live in Brecksville with their two sons. In her spare time, she enjoys cooking, doing crafts, Salsa dancing and spending time with family.

Patti Saracusa has a strong background in interior design and retail merchandising. For years, Patti designed retail stores, creating unique spaces that provide organizational efficiency while delivering a personal customer experience.

As she approaches residential design projects, Patti takes into consideration the purpose of each client’s space and works to deliver a balance between functionality and style—and achieve a beautiful space for the people inhabiting it. She delights in helping clients discover their own signature design style. Patti has always been drawn to the arts and over time developed a love and passion for design: She majored in art history and marketing at Loyola University in Chicago and continued her design studies at Virginia Marti College of Art and Design.

When she’s away from work, Patti enjoys reading, running and spending time with her husband, three daughters and new puppy.

An artist, designer and creative problem solver, Leslie has been involved in the construction industry since her teen years, working alongside her parents in the family business. She was born and raised in Berea and earned a degree in Fine Art from Kent State University. With more than 20 years of freelance art and design experience, Leslie channels that firsthand knowledge and passion into her work, collaborating with clients to create beautiful living spaces that they love.

In her free time, Leslie delights in painting and drawing and serves as a Board member for the Berea Arts Fest. She lives in Olmsted Township with her husband, three children and two dogs. She also enjoys traveling, concerts, Cleveland sporting events, boating, skiing and entertaining family and friends.

When Russ Maloney joined Dover, he brought a wealth of experience and perspective gained from over 20 years in accounting for a family-owned business. He managed everything from the startup to the sale of the business. His knowledge and expertise are an asset not only to Dover but to all Dover’s supplier partners as well. Russ manages his role with a unique level of expediency, accuracy and fiscal responsibility.

Originally from Cleveland, Russ moved to Ft. Lauderdale and Houston before returning home. When he’s not traveling, he enjoys spending his free time with friends visiting local art shows and festivals, area breweries and wineries and taking on thrill rides at Cedar Point.

Tom has been in the home remodeling business for more than 20 years. He joined Dover in January 2019 as a carpenter and was quickly promoted to superintendent. For those who know his work, it is no surprise: Tom is incredibly hard working, pays attention to even the smallest detail and has artistic carpentry skills that are unmatched. Tom has an eye for quality and a standard for perfection that translates to beautifully-crafted home design.

Married to his beautiful wife for more than 23 years, Tom is the proud father of two amazing sons. He enjoys spending time with family and friends and with Crusher, the family rottweiler. Tom is game for pretty much any outside activity, including camping, four-wheeling, archery and target shooting.

Our consistent “A” rating with Angie’s List and our receipt of the 2017 Angie’s List Super Service Award reflect the consistently high-level of customer service that Dover Home Remodelers prides ourselves on and is a testimony to our reputation as a well-established and well-qualified home improvement resource.

Our “A+” rating with the Better Business Bureau is 3rd party testimony that reinforces Dover’s reputation as a well-established and well-qualified home improvement resource.

As a long-standing member of NARI, we uphold the industry’s best-practice standards and adhere to NARI’s strict code of ethics, which underscores our position as a skilled and reliable remodeling resource in Northeast Ohio.

Dover has completed lead-safe training and is certified by the EPA under its Lead Renovation, Repair and Painting Rule (RRP Rule). This industry standard requires that contractors performing renovation, repair and painting projects that disturb lead-based paint in homes built before 1978 must be trained by EPA-approved training providers and follow lead-safe work procedures.