For 30 years, Dover Home Remodelers has designed and managed over 5,000 residential renovation projects. Over the years, we have earned a reputation throughout Northeast Ohio as a highly respected design-build contractor. With unmatched in-house designers and craftsman, Dover continually creates award-winning remodels.
Dover takes great pride in our daily work and our commitment to community. We’re proud supporter of the Cleveland Food Bank, making donations twice a year to give back and support others in need.
Design-build is a seamless process that combines the responsibilities of architects, contractors and construction companies, all under one roof. From concept design, to estimating, to physical construction, the entire process is managed by one contractor, which offers a host of advantages:
Serving as that single, design-build contact, Dover provides end to end project management:
“Each and every person exceeded our expectations for professionalism and performance and our expectations were high.”
—Mrs. Kathy Koran
At Dover Home Remodelers, our people are our greatest asset. Guided by a team of experienced designers and master craftsmen, we employ one shared vision: To help customers make their home renovation dreams a reality. Our team boasts longevity in this industry that offers a distinct advantage over our competitors. Their collective knowledge, skill and commitment to providing the very best in quality and customer service elevates the Dover experience to a level that is unparalleled.
Since 1984, Jim & Eileen Orr and Dan McDermott have guided the company, focusing on the customer experience first, helping to establish Dover Home Remodelers as the Region’s trusted, award-winning resource for home remodeling in Northeast Ohio.
Working independently as a skilled carpenter and business owner for 10 years, Jim Orr founded Dover Home Remodelers in 1984. His hands-on construction experience and design expertise positioned him to excel in both residential and commercial construction: Over the past three decades, Jim has led the Dover team in managing 5,000+ home remodeling projects; and has served as General Contractor for large-scale contracts including John Lance Ford and Emerald Square. In 2001, he built a new church for his own parish, St. Martin of Tours in Valley City.
Jim has served as Chairman of the NARI Education Committee; on the Board of Trustees for the Cleveland Better Business Bureau; as the Boy’s Coordinator for Hot Stove, as well as other community works. He enjoys hunting, fishing and relaxing at his home in the country with his wife, Eileen, and dog, Chessie.
A partner in Dover Home Remodelers’ ongoing success, Eileen Orr has served in various capacities at Dover over the past 30 years. From Office Manager to Safety Coordinator, and Accountant to most recently, sales, Eileen’s experience and talents have helped to drive Dover’s growth and development. Focusing on the customer experience, she provides not only a keen eye for design but also an intuitive sense of how to bring the customers’ personalities and design inspirations to life. Her projects have been featured in numerous publications and she is a recipient of a Contractor of the Year (CotY) award.
Eileen and her husband, Jim, enjoy entertaining and spending time with their grown children and their families.
You could say that Beth Orr has been with Dover Home Remodelers her whole life. Her parents, Jim and Eileen Orr, founded the Company 30 years ago, so Beth has essentially grown up as a part of the family business. She started out working part-time in the summers filing papers—and it grew from there. Today, with years of hands-on experience to her credit and an educated eye for design, Beth is one of Dover’s talented project designers. She also manages marketing and advertising for the Company.
In her free time, Beth enjoys spending time with her dog, Phoebe, while exploring all of the wonderful things that Cleveland has to offer.
Beauty and function are the Shelley Bujdos design signatures: For 15 years, Shelley has worked as a multi-award winning project designer for Dover Home Remodelers. Gaining an understanding of the customer’s vision, lifestyle and personality, Shelley partners with her clients every step of the way, from creating an innovative design with flow and functionality, to the final selections of materials and finishes. Always, Shelley focuses on the finer details so her clients don’t have to.
When she’s not designing, Shelley enjoys traveling, theatre, biking and spending time with her family.
A talented and accomplished designer, Chika Aizu joined Dover Home Remodelers in early 2014. Chika was born and raised in Tokyo, Japan. She grew up in the construction business: Her grandfather and father have owned and operated a mechanical and electrical contracting company for more than 50 years. Moving to the United States, Chika studied and earned her degree at Oberlin College. Prior to joining Dover, she managed multiple commercial historic restoration projects throughout Northeast Ohio. While she has a trained eye for design, Chika also has a knack for connecting with and understanding our customers, which helps to bring their renovation visions to life.
With more than 15 years of experience in creating beautiful and functional living spaces, Amy joined the Dover Home Remodelers’ design team in 2016. She is well-versed in interior design and residential remodeling, and Amy also understands the importance and value of customer service. Amy believes there is only one way to complete a project—and that’s the right way. With that mindset, her demonstrated talent and passion for creative design, Amy is fast making connections with Dover customers as she helps them breathe new life into their homes.
Amy loves to cook and she and her husband, Ralph, are always up for hosting friends and family in their home. They also enjoy traveling, exploring new restaurants and rooting for the Cavs!
A native of central Ohio, Scott Frank grew up in the home remodeling business working at his parents’ remodeling company in Columbus. With more than 30 years of experience and award winning designs to his credit, Scott is well versed in all aspects of residential design and function. He is a NARI-certified remodeler and his seasoned experience and belief in open communication and high quality standards enables him to guide clients through each phase of the design and remodeling process – with both ease and certainty.
Scott and his wife are raising a pair of teenagers while trying to find time for doing things they love outdoors, gardening, kayaking and cooking together.
Patti Saracusa has a strong background in interior design and retail merchandising. For years, Patti designed retail stores, creating unique spaces that provide organizational efficiency while delivering a personal customer experience.
As she approaches residential design projects, Patti takes into consideration the purpose of each client’s space and works to deliver a balance between functionality and style—and achieve a beautiful space for the people inhabiting it. She delights in helping clients discover their own signature design style. Patti has always been drawn to the arts and over time developed a love and passion for design: She majored in art history and marketing at Loyola University in Chicago and continued her design studies at Virginia Marti College of Art and Design.
When she’s away from work, Patti enjoys reading, running and spending time with her husband, three daughters and new puppy.
For more than a decade, Peggy Gutzman has worked at Dover Home Remodelers managing accounting and office-related functions with remarkable precision and command. Her dedication and expertise is rivaled by none: Peggy’s attention to detail not only serves us well at Dover; her efficient account management benefits our supply team, vendors and customers, too.
Peggy and her husband, Tom, are long-time Berea residents who recently celebrated their 35th wedding anniversary. Together with a large group of friends and family, they enjoy experiencing all that Cleveland and Ohio have to offer. When she’s not at Dover, you’ll find Peggy at Progressive Field. An avid Cleveland Indians fan, Peggy is happiest when she is cheering on her team.
When you meet Dover Home Remodelers’ Production Manager, Dan McDermott, you immediately understand – There is no substitute for experience. Doing things right the first time, every time, Dan has expertly managed production for Dover for more than 30 years. His knowledge of every aspect of construction makes him an invaluable asset to our Company and our customers. Dan is an essential element to our team’s award-winning success.
As the saying goes, “You can take the boy out of the country, but you can’t take the country out of the boy.” That sums up Dan, as he enjoys driving tractors during the summer months. He and his wife, Jill, and their children and grandchildren are avid campers. They are excited to welcome their younger daughter’s first baby very soon.
With more than 15 years of experience in the flooring industry, Tschaun Procaccini offers a unique level of knowledge and expertise in the selection, performance and installation of flooring products, including carpet, hardwood, laminate, vinyl and ceramic tile. Tschaun is an excellent resource for Dover customers: He educates homeowners, providing product guidance based on both aesthetics and functionality—allowing customers to make well-informed decisions that meet their specific requirements and expectations.
Married for 15 years, Tschaun and his wife, Jill, have a daughter, Lily, and son, Carmen, who keep them busy with a balanced mix of competitive athletics and relaxing family time.
A retired Army Command Sergeant Major, Jim Bartell’s dedication to serving our country is exemplary. He leads by example, with demonstrated skill and strength that sets the tone for the Dover Home Remodelers’ project management team. For the past five years, Jim’s hands-on approach, close attention to detail and intuitive nature have delivered peace of mind for our customers—with beautifully finished living spaces that absolutely delight.
Jim and his wife, Nancy, are recent empty nesters as their daughter, Jenna, has a place of her own and their son, Josh, lives in Washington D.C.
Our continuous improvement mindset is reinforced by the ratings and certifications we earn, the professional associations we align with, and the quality products we represent—all of which create a clear advantage and value-add for Dover customers.
Our consistent “A” rating with Angie’s List and our receipt of the 2017 Angie’s List Super Service Award reflect the consistently high-level of customer service that Dover Home Remodelers prides ourselves on and is a testimony to our reputation as a well-established and well-qualified home improvement resource.
Our “A+” rating with the Better Business Bureau is 3rd party testimony that reinforces Dover’s reputation as a well-established and well-qualified home improvement resource.
As a long-standing member of NARI, we uphold the industry’s best-practice standards and adhere to NARI’s strict code of ethics, which underscores our position as a skilled and reliable remodeling resource in Northeast Ohio.
Dover has completed lead-safe training and is certified by the EPA under its Lead Renovation, Repair and Painting Rule (RRP Rule). This industry standard requires that contractors performing renovation, repair and painting projects that disturb lead-based paint in homes built before 1978 must be trained by EPA-approved training providers and follow lead-safe work procedures.
Innovative design. Cutting-edge technology and products. Quality workmanship. These are the Dover signatures, every job, regardless of scope or scale. The result is a creative solution and transformation that solves each customer’s unique remodeling challenges—and makes the space flow and function as a home. For all of us at Dover, bringing that custom-fit solution to life for each of our customers is the ultimate reward.
Dover projects have been featured in Builder Architect Magazine, Qualified Remodeler, Remodeling Magazine, Cleveland Magazine, Crain’s Cleveland Business, Women’s Day Specials: Home Remodeling Magazine; and our team has been recognized and awarded on a local, regional and national stage: